
INTRODUCTION PROCESS
Imperial Canine is a Daycare & Home boarding facility, meaning your dog(s) are boarded in our home with our own two dogs. We are not a kennell. For this reason all dogs must be friendly towards other dogs with worming and vaccinations up to date.
All new dogs will be subject to a structured introduction process with our resident dogs, this takes place on the first day’s day care.
DAYCARE
Daycare times are between 8am - 6pm. Flexible upon request.
We require a minimum of 2 days day care per month to become a client. This is to ensure a safe and familiar environment. Unfortunately we cannot accomodate one-off’s.
OVERNIGHT BOARDING
Overnight boarding is only available to dogs who have completed their daycare assessment and are settled in to daycare.
VACS, WORMING & FLEA
We require dogs to be fully vaccinated, wormed and be free of fleas prior to boarding at Imperial Canine. We will ask for either a vaccination certificate or your vet records.
FOOD
All food is freshly cooked and included in your daycare / boarding price. You are welcome to bring your own food however we do not accept Raw food at Imperial Canine. If your dog regularly stays with us, we will stock whichever brand you like at no extra cost.
PAYMENT TERMS
Services are payable in advance for the month ahead. You will recieve an invoice via email which is payable by 1st of the following month.
CANCELLATIONS
4 weeks notice must be given to cancel overnight boarding bookings
48hrs notice must be given to cancel day care bookings
ILLNESS
If your dog becomes ill or injured whilst in the care of Imperial Canine, a vet may need to be consulted at your own cost. We will contact your usual vet in the first instance, if they do not offer 24hr care then they should have an alternative option for us to take your dog to. Usually Pride referrals in Derby or Medivet alfreton.
If your dog becomes ill and poses a risk to other dogs in the household, following a vet consultation your dog will be transported to another boarding facility that can offer isolation. This will usually be Medivet alfreton 24hr, of whom we have an agreement with, but could be another facility if not available.
Full details are included in the consent form you will recieve prior to your booking.